Exploring Personal Financial Management Behaviour Among Generation Z in the Digital Financial Ecosystem : A Qualitative Study

Authors

  • Ghama Haritz Pahlevie Universitas Brawijaya

DOI:

https://doi.org/10.64530/ijbams.v2i1.55

Keywords:

Financial Behaviour, Generation Z, Finansial Technology, Financial Literacy

Abstract

This research examines the financial management practices of Generation Z in the context of the digital financial age. The quick rise of financial technology has changed how people handle money. It has made things easier, but it has also made things harder for some people. We used a qualitative phenomenological technique to learn about people's lived experiences. We acquired data by doing in-depth interviews with ten people between the ages of 18 and 25 who regularly use digital financial services. The data were looked at utilizing theme analysis. The results show that technology, lifestyle, financial knowledge, and psychological factors like Fear of Missing Out (FoMO) and self-efficacy all affect how people handle their money. Fintech makes things easier to get at, but it also makes people spend money quickly and think about their finances in the short term. Limited financial literacy exacerbates inefficient financial decision-making. This study emphasizes the necessity of enhancing financial literacy and advocating for the proper utilization of financial technologies to facilitate improved financial management within Generation Z.

References

Afrizal, R. A., & Narimo, S. (2025). Analysis Of Consumer Behavior In The Use Of Fintech Digital Payment Systems. International Conferences On Education Innovation And Social Science.

Aoun, D., Rahal, R., Sfeir, L., & Jabbour Al Maalouf, N. (2026). Understanding Millennials’ Financial Behavior: The Role Of Fintech Adoption, Financial Literacy, And The Mediating Effect Of Financial Attitudes In A Crisis-Affected Emerging Economy. International Journal Of Financial Studies, 14(2). Https://Doi.Org/10.3390/Ijfs14020035

Arif, S. R., Suroso, I., & Ratono, J. (2020). Consumer Attitude, Behavioral Intention, And Watching Behavior Of Online Video Advertising On Youtube. Journal Of Applied Management (Jam), 18(3), 493–503. Https://Doi.Org/10.21776/Ub.Jam.2020.018.03.09

Arner, D. W., Barberis, J., & Buckley, R. P. (2016). Fintech, Regtech And The Reconceptualization Of Financial Regulation. Northwestern Journal Of International Law And Business. Http://Ssrn.Com/Abstract=2847806electroniccopyavailableat:Https://Ssrn.Com/Abstract=2847806electroniccopyavailableat:Http://Ssrn.Com/Abstract=2847806electroniccopyavailableat:Https://Ssrn.Com/Abstract=2847806

Bucher-Koenen, T., Lusardi, A., Alessie, R., & Van Rooij, M. (2017). How Financially Literate Are Women? An Overview And New Insights. Journal Of Consumer Affairs, 51(2), 255–283. Https://Doi.Org/10.1111/Joca.12121

Creswell, J. W., & Poth, C. N. (2018). Qualitative Inquiry And Research Design (4th Ed.). Sage Publisher. Https://Collegepublishing.Sagepub.Com/Products/Qualitative-Inquiry-And-Research-Design-4-246896

Elsalonika, A., & Ida. (2025). Perilaku Keuangan Generasi Z: Peran Penerapan Financial Technology, Literasi Keuangan, Dan Efikasi Diri. Jurnal Manajemen Bisnis Dan Kewirausahaan.

Kallio, H., Pietilä, A. M., Johnson, M., & Kangasniemi, M. (2016). Systematic Methodological Review: Developing A Framework For A Qualitative Semi-Structured Interview Guide. Journal Of Advanced Nursing, 72(12), 2954–2965. Https://Doi.Org/10.1111/Jan.13031;Journal:Journal:13652648 ;Ctype:String:Journal

Lim, W. M., Kumar, S., Pandey, N., Verma, D., & Kumar, D. (2023). Evolution And Trends In Consumer Behaviour: Insights From Journal Of Consumer Behaviour. In Journal Of Consumer Behaviour (Vol. 22, Number 1, Pp. 217–232). John Wiley And Sons Ltd. Https://Doi.Org/10.1002/Cb.2118

Lusardi, A., Michaud, P.-C., Mitchell, O. S., Angrisani, M., Brown, C., Bucher-Koenen, T., Campbell, B., Cocco, J., French, E., Gottlieb, D., Hurd, M., Kabatek, J., Jappelli, T., Maurer, R., Michaelides, A., Peijnenburg, K., Scholz, K., Von Gaudecker, H.-M., Rohwedder, S., … Wei, C. (2017). Optimal Financial Knowledge And Wealth Inequality. Journal Of Political Economy, 125(2).

Majiding, N. C. (2025). Gaya Hidup Digital Dan Keputusan Keuangan: Tinjauan Sistematis Terhadap Perilaku Keuangan Generasi Z Di Indonesia. Jurnal Penelitian Multidisiplin Bangsa, 2(7), 1072–1082. Https://Doi.Org/10.59837/Jpnmb.V2i6.635

Mooij, M. (2019). Consumer Behavior And Culture: Consequences For Global Marketing And Advertising. Sage Publications.

Mu’awiyah, S., & Jurana. (2025). Financial Behavior Patterns Of Generation Z: Netnographic Analysis Of The Fear Og Missing Out (Fomo) Phenomenon. Journal Of Tourism Economics And Policy.

Nowell, L. S., Norris, J. M., White, D. E., & Moules, N. J. (2017). Thematic Analysis: Striving To Meet The Trustworthiness Criteria. International Journal Of Qualitative Methods, 16(1). Https://Doi.Org/10.1177/1609406917733847

Palinkas, L. A., Horwitz, S. M., Green, C. A., Wisdom, J. P., Duan, N., & Hoagwood, K. (2015). Purposeful Sampling For Qualitative Data Collection And Analysis In Mixed Method Implementation Research. Administration And Policy In Mental Health, 42(5), 533–544. Https://Doi.Org/10.1007/S10488-013-0528-Y

Prawitasari, D., Kadarningsih, A., & Ahmad, M. (2025). Financial Behavior Of Gen Z Students: Digital Lifestyle, Fomo, And Financial Literacy. Solusi, 23(3). Https://Doi.Org/10.26623/Slsi.V23i3.12359

Putri, D. E., & Nur, D. I. (2025). Analysis Of Financial Management Behavior With Financial Technology As A Moderating Variable Among Generation Z In Surabaya. In Analysis Of Financial Management Behavior 10969 Indonesian Interdisciplinary Journal Of Sharia Economics (Iijse (Vol. 8, Number 3).

Raman, S. A., Nurul, N., Kamarudin, A. N., Nabilah, S., & Shaari, M. (2025). Generation Z Financial Literacy And Behaviour. International Journal Of Research And Innovation In Social Science. Https://Doi.Org/10.47772/Ijriss

Setiawati, N. T., & Primadineska, R. W. (2025). Financial Behavior Of Generation Z In Indonesia: Impact Of Literacy, Technology And Lifestyle. Telaah Bisnis, 26(1), 55. Https://Doi.Org/10.35917/Tb.V26i1.596

Su, J. (2025). How Social Media Influences Teen Consumer Behavior. Communications In Humanities Research, 97(1), 187–196. Https://Doi.Org/10.54254/2753-7064/2025.Ht29968

Virginia Braun, & Victoria Clarke. (2022). Thematic Analysis, A Practical Guide Virginia Braun & Victoria Clarke. Sage Publications Ltd, 7(2), 1–331. Https://Uk.Sagepub.Com/En-Gb/Eur/Thematic-Analysis/Book248481?Page=1

Widyaningrum, I., Paradita, G. E., & Pratiwi, P. D. (2024). The Influence Of Financial Technology On Saving Behavior Through Self-Control As A Mediator In Generation Z. Dynasty International Journal Of Economic, Finance And Accounting. Https://Doi.Org/10.38035/Dijefa.V5i2

Downloads

Published

2026-04-19

Issue

Section

Articles